'Starhub cries foul over damaged cables': Report
Staff Writer | April 1, 2011
SINGAPORE, 1 APRIL 2011 – Singapore telco StarHub says it is considering legal action against OpenNet over claims that the latter damaged its cables, according to a report published by the Singapore daily, Today.
The daily said in its report that damage in the telco's cable has led to breakdown in pay-television services for some of its customers.
OpenNet is the company that is laying fibre-optic cables for Singapore's Next Generation Nation-wide Broadband Network (NGNBN).
According to the report, StarHub started sending complaint letters to OpenNet several months ago but received no response.
The tiff became public when one of StarHub's customers wrote in the newspaper that her cable TV services had been disrupted since September last year.
OpenNet was selected in 2008 to support the NGNBN network rollout with a grant of S$750 million by the Singapore Government. The consortium is led by Axia NetMedia Corporation. SingTel, Singapore's biggest telco, Singapore Press Holdings and SP Telecommunications are the other members.
The report mentioned that "an OpenNet representative would only say it is meeting StarHub within the week to try to resolve the problem."
StarHub has charged OpenNet with not using brand new cables. The paper has quoted Jeannie Ong, StarHub's head of corporate communications: "We're deeply concerned about OpenNet making unauthorized access to, tempering with and damaging our cables while laying fibres in Singapore as part of the NGNBN rollout, especially when our customers' enjoyment of services has been adversely affected."
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