Aloha Restaurant POS Software Information & Review

Restaurant POS software and other types of hospitality POS software are required for different purposes. For fast-food establishments, POS systems are required for quick service. Orders are displayed automatically on LCD monitors. The food is quickly prepared and then served to the customers.

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For fine dining restaurants or table-service establishments, POS systems need to have features that can store and create open checks since customers tend to have additional orders. This feature should also include the service crew assigned for each table.

Hotel POS systems should allow charges to be automatically transferred from the hotel restaurant to the room of the guest. Not all POS systems are integrated with property management software systems.

Radiant Systems, Inc. – A Leader in POS Software & Systems

Radiant Systems, Inc. has been catering to the entertainment, retail, and hospitality industries for more than two decades. They have been forerunners in defining the customer experience in thousands of fuel centers, convenience stores, cinemas, arenas, parks, stadiums, retail stores, and restaurants among other customer service venues.

With offices all over the world, Radiant Systems continues to provide the best levels of security in the retail and hospitality industries to protect sensitive consumer data from theft.

Aloha POS System

The Aloha POS software system allows you to provide customer service in a consistent and convenient manner regardless of whether you have a table service or a quick service restaurant. This is possible because the technology that runs behind an Aloha POS is easily managed, flexile, reliable, and fast.

The Aloha restaurant POS software enables you to achieve the following:

• Business growth
• Excellence in customer service
• Accuracy in orders, which prevents wastage
• Decreased need for POS training for the staff and crew
• Increased control of the business
• Customer loyalty
• Increased sales

The Aloha point of sale system runs on technology that has advanced features, extensive front-of-house reporting capabilities, an advanced fault tolerance, and intuitive touch screens.

Features of the Aloha Restaurant POS Software

Whether using the Aloha Table Service or the Aloha Quick Service, you will benefit from the following capabilities of this point of sale software:

• A flexible and modular design that can be customized as your business grows
   
• Handling of special requests or order changes, reducing trips to the kitchen
   
• Compatibility with non-proprietary hardware, allowing you to install third-party hardware
   
• To-go and delivery management, which enables you to maintain delivery sales
   
• Automatic routing of orders to the kitchen, which increases the accuracy of orders and the speed of order completion
   
• Comprehensive front-of-house reporting features, which reduce processing time at the back office
   
• Item or check splitting and combining, which increases customer satisfaction
   
• Built-in redundancy features that prevent system downtimes and data loss
   
• Integrated electronic payment processing capabilities that provide payment alternatives
   
• A touch screen interface that has predefined graphics, allowing for fast and accurate service.

Aloha Point of Sale System – Customer Feedback

What Customers Disliked About the Aloha POS:

	Bad capacitors in Radiant terminals 1220 and 1510v
	Problematic POS hardware in general
	Tedious process of implementing changes at the back office
	DOS-based DBF database
	Requirement of Microsoft Windows on terminals
	Un-customizable reports
	Inability to perform true food or cost analysis
	Upgrades available only with the major version
	Limited reporting features

What Customers Liked About the Aloha POS:

	A Front of House that is easy to learn and use
	Capability of importing a flat file version of the database
	Capability of customizing interfaces
	Reliability of the software

The Aloha point of sale software is best suited for large scale businesses (with more than five stores) that have a budge of around $15000 per register. Another provider is a better option if your budget is around $3000 per register. There are POS systems that cost less but that have most of Aloha's features. For a limited budget, one option is Restaurant Pro Express combined with an HP system,

Aloha has a lot of excellent features and if you don't need many customized reports and have a good IT staff to manage the hardware system and the Back Office then you can take advantage of the technology behind the Aloha POS software in making your operations more efficient and in increasing your profits.